Since our beginning in 1975, Johnson Health Tech (JHT) has specialized in the design, production and marketing of award-winning fitness equipment. In our 41 years of business, JHT has grown tremendously in the ever-evolving fitness market. Based in Taiwan, we are Asia’s largest, the world’s third largest and one of the industry’s fastest growing fitness equipment manufacturers.

Our brands have been sold across 60 countries and are marketed to the commercial, specialty and home-use markets. Our commitment to product innovation, superior value, and unmatched customer service has made JHT a leading provider of high-quality fitness equipment around the world.

Locally, Johnson Health Tech Australia (JHTA) operates with its head office in Dandenong South (South Eastern VIC) and Brisbane. The local team services all of Australia and New Zealand.

Mission

Delight and excite our customers through truly innovative products, unsurpassed quality, and best-in-class customer service provided by a world class organisation.

Goals

  • Focus on quality
  • Best-in-class customer experience
  • Best-in-class workplace, optimal organizational structure
  • Market leadership
  • Operational / business excellence.
  • Research & Development

At JHT, we believe that product development is the driving force that enables a company to grow. Only through product development and advancing technology will a company sustain a positive growth rate.

Our international R&D team is composed of American, Taiwanese and Chinese teams of more than 300 engineers conducting research in electronics, electrical, software and ergonomic design and development. The American team is responsible for product line improvement, exterior design, function and size development; the Taiwanese and Chinese teams are responsible for software, hardware, structural development and the commercialized packaging design.

Sales & Marketing

With subsidiaries in 25 regions worldwide, we’re able to deliver a sales and distribution advantage with which our competitors cannot compete. Our network of subsidiaries markets our brands around the globe, bringing JHT’s award-winning cardio and strength equipment to millions of customers and fitness enthusiasts worldwide.

The JHT Global Marketing team, based out of our North American headquarters in Cottage Grove, is responsible for ensuring brand consistency worldwide, overseeing international product development and launches, establishing and maintaining strategic partnerships, website globalization and global brand alignment.

Customer Support

Johnson Health Tech’s commitment to unmatched customer service is one of the driving forces of our business. From taking your call to coordinating prompt shipping and service repair, our customer support technicians are dedicated to solving any problem with a JHT cardio or strength machine. At JHT, we don’t just say we’re providing high quality customer assistance-we make sure we’re actually doing it by evaluating our support staff and ensuring they’re answering every question and addressing every concern in a knowledgeable and courteous fashion. Each and every one of our global subsidiaries are fully committed to helping our customers get the most out of their fitness equipment, from anywhere around the world. You may reach one of our customer support technicians by visiting the appropriate brand site.